This module is designed to equip employees and supervisors with a root cause analysis (RCA)–driven approach to workplace problem-solving. Instead of reacting to symptoms or quick fixes, participants learn how to systematically uncover underlying causes, validate them using data, and implement solutions that prevent recurrence. The workshop emphasizes disciplined thinking, structured analysis, and sound decision-making to ensure problems are addressed at their source and not repeated over time.
Objectives
By the end of this module, participants will be able to:
Apply a structured root cause analysis approach to workplace problems
Visualize processes and situations clearly to expose underlying causes
Identify, test, and validate root causes using established RCA tools
Select and evaluate solutions based on evidence and decision criteria
Design preventive measures that eliminate or control root causes
Who This Module Is For
Employees involved in operational troubleshooting and improvement
Supervisors and team leaders responsible for resolving recurring issues
Process owners and quality or improvement team members
Professionals who want a disciplined, data-driven approach to problem-solving
Methodologies
RCA-focused case discussions and guided exercises that walk participants through identifying symptoms, causes, and validated root causes.
Hands-on tool application workshops where participants practice RCA and decision tools on real or simulated workplace problems, with facilitated feedback.
Inclusions
IF FULL DAY CLASS, JOIN IN CUBAO
lunch (fast food)
1 AM snack
1 PM snack
printed handout
printed certificate
overflowing coffee
WIFI access
BRING OWN LAPTOP
IF VIA ZOOM
PDF certificate
PDF handout
Where in Cubao:
Mpower Learning Manila
222 Vivaldi Residences, 628 EDSA cor Aurora Blvd., Cubao, Quezon City
O UTLINE
1. Introduction to Root Cause Analysis
Understanding Different Types of Problems
Distinguishing Problems from Issues
Common Root Cause Analysis Framewor