ITIL 5 Foundation
The Foundation level is the entry level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.Learners Ink ITIL® Foundation Exam Prep is designed and developed by the global panel of ITIL® Expert instructors to ensure that our participants pass the ITIL® Foundation exam on their first attempt.
Our hands-on training helped many participants in transforming their careers. Our Lead Instructor focus on the key concepts, terminologies and elements included with ITIL® service lifecycle management. The training includes best practices from ITSM processes and Service Management, ITIL® lifecycle Phase Interactions & Outcomes.
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What will you learn? Service Strategy: Strategy Management for IT Services, Service Portfolio Management, Business Relationship Management, Financial Management for IT Services, Demand Management
Service Design: Design Coordination, Service Catalog Management, Service Level Management, Availability Management, Capacity Management, IT Service Continuity Management, Information Security Management.
Service Transition: Transition Planning & Support, Change Management, Service Asset & Configuration Management, Release & Deployment Management, Service Validation & Testing, Change Evaluation, Knowledge Management
Service Operation: Event Management, Incident Management, Request Fulfilment, Problem Management, Access Management, and the functions of: IT Operations, Technical Management, Application Management, Service Desk
Continual Service Improvement: Seven-Step Improvement Process
ITIL 5 guiding principles?
ITIL 5 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measure
Office Hours are unstructured discussions between Golden Seeds members and entrepreneurs. This opportunity is particularly relevant for companies that are likely to seek funding in the next 12 to 24 months.
Tech Square Game Day @ The Biltmore Innovation Center 📅 Thursday, Nov 5 🕛 12-1PM 📍 Biltmore Innovation Center- Imperial Ballroom About the Event We’re kicking off Game Day—a monthly gathering for the Tech Square community centered on food, play, and shared experience. Expect a catered lunch (while it lasts!), games/shared activity, and a lively midday atmosphere designed to bring Tech Square together in one place. What to Expect 🍽️ Catered lunch (while it lasts!) 🏈 Casual games & friendly competition 🤝 A cross-section of founders, builders, operators, students, and community leaders Who It’s For Anyone who works, meets, studies, networks, or plays in Tech Square. 📌 Game Day will take place monthly, with food + play!
What do we accept without questioning? The tools we build on. The standards someone else set. The career we chose because we knew we could handle it. This month, three speakers pull apart the defaults we rarely stop to examine, and the real cost of leaving them unexamined. It's a night about refactoring the things we've accepted: our tech stacks, our industry's assumptions, and our own definitions of success. Whether you write code, lead teams, or are rethinking where you're headed, there's something here for you. Jay Miller: Creating a Global Community Platform with Django Jay Miller, Founder of Black Python Devs In the last three years Black Python Devs has grown from trying to get more Black Pythonistas to conferences, to being a major sponsor of Python conferences across the globe. That scope creep has made us need to rethink our tech stack. Learn the why and how we migrated from a static site to and away from commercial tools to Django in order to serve our members, student ambassadors, and the events we support. Jasmine Blackston: The Cost of Being Capable: When the Life You Can Handle Isn't the Life You Want Jasmine Blackston, Program Management and Strategy Professional High-achieving people are often rewarded for being adaptable, dependable, and capable of making almost anything work. But capability can become a trap when we keep choosing careers and lives simply because we know we can handle them. This talk explores how to separate ability from desire, redefine success, and make more intentional decisions about the life and career you’re building. Kim Crayton: The Hidden Cost of Letting White Dudes Define "Good Enough" Strategic Advisor, Kim Crayton LLC The myth of white male supremacy has always decided what counts as true, complete, and good enough. Now it is coded into the tools. This talk names three specific failure patterns in working with LLMs: false and forced binaries that collapse complexity, gate skipping that rushes past the context that would